The Consumer Complaints Committee was established in accordance with Section 18 (1) (q) of the Telecommunications Act (the Act) and is appointed by the Board of Directors.
The CCC shall be comprised of five persons.
1. An independent Chairman.
2. Two members of the Board of Directors of the Authority.
3. The Executive Officer of the Division responsible for consumer complaints.
4. The Manager of the Department responsible for consumer complaints.
5. A Communications Officer of the Authority who shall be Secretary of the Committee (Ex-Officio).
Currently, the members of the Consumer Complaints Committee are:
Ms. Sherry Mc Millan – Executive Officer Corporate Communications
The Purpose of the CCC is to: