The Consumer Complaints Committee was established in accordance with Section 18 (1) (q) of the Telecommunications Act (the Act) and is appointed by the Board. The committee comprises of five (5) members which include, an Independent Chairman, two (2) Directors, the Executive Officer Communications, Consumer and Information Services (CCIS) and the Manager Communications Public Relations and Consumer Affairs, each of whom shall be entitled to vote. A Communications Officer shall be the Secretary to the Committee and shall not have a casting vote.
Currently, the members of the Consumer Complaints Committee are:
Ms. Sherry Mc Millan – Executive Officer Communications, Consumer and Information Services
The duties of the Consumer Complaints Committee (CCC) are: