A Consumer who is dissatisfied with the response or the outcome of a complaint lodged with a provider of any public telecommunication or broadcasting service may lodge a complaint with the Telecommunications Authority of Trinidad and Tobago.
Such consumers may also call the office of the Authority via its toll free number 800-TATT regarding the complaint. Please note that this facility cannot be used if the complaint pertains to monetary compensation.
Go to Consumer Complaints Form
Click to download the Consumer Complaints Handling Procedures and Avenues for Making a Consumer Complaint.
Click to download How to make a Complaint to Your Provider.
Click to download How to make a Complaint to TATT.
Complaints about interference
If you are experiencing interference on your licensed radio communications equipment you can complain to the Telecommunications Authority of Trinidad and Tobago.
Go to the Interference Complaint Form
Complaints about Broadcasting Content
If you are concerned about content you have heard or seen on radio or television respectively, you can complain to the Telecommunications Authority of Trinidad and Tobago. The Authority will investigate the matter and administer legally enforceable sanctions against the broadcaster.
Go to How to Complain About Broadcast Content
Go to the Broadcasting Content Complaint Form