Complaints

Broadcast Complaints

Broadcast Complaint Form

Procedures for handling Broadcasting Complaints

If you are concerned about offensive content you have heard or seen on radio or television respectively, you can complain to the Telecommunications Authority of Trinidad and Tobago. The Authority will investigate the matter and administer legally enforceable sanctions against the broadcaster.

Complaints may be submitted in a number of ways to the Authority-

In Writing
By submission of a Broadcasting Content Complaint Form or letter via hand or post to the Telecommunications Authority of Trinidad and Tobago, #5 Eighth Avenue Extension, Off Twelfth Street, Barataria, Trinidad and Tobago.

By Fax
(868) 674-1055 or by email

In Person
By visiting the offices of the Authority at #5 Eighth Avenue Extension, Off Twelfth Street, Barataria between the hours of 8:00 am and 4:00 pm Mondays to Fridays (except public holidays).

By Telephone
By telephoning the Authority at (868) 675-8288 or (800-8288) between the hours of 8am and 4pm Mondays to Fridays (except public holidays).

Time for Submission of a Complaint
A complaint should be made as soon as possible after the programme is broadcast. Complainants should note that a complaint made more than 28 days after the date of the broadcast in question, may result in the inability of the Authority to properly investigate and to resolve the matter as content may no longer be available, since in accordance with the terms of its concession, a broadcaster is required to keep recordings of broadcast material for a minimum period of twenty-eight (28) days after the date on which such material was broadcast.

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