Consumer Complaints
During the period 1st January 2023 and 31st March 2023, TATT received and acted upon one hundred and fifty (150) valid consumer complaints regarding mobile, fixed line, subscription television, Internet services, and service packages. One hundred and thirty-six (136) or 90.6 % of these complaints were either resolved or closed by TATT.
Broadcasting Content Complaint
During the reporting period TATT received and acted upon eight (8) broadcasting content complaints. Six (6) were related to radio whilst the other two (2) were related to television.
Four (4) of these complaints were resolved, whilst the other four (4) were non-actionable.
Talk Show Monitoring Programme
The talk show monitoring programme continued during the period 1st January to 31st March 2023, where five (5) radio talk shows and two (2) television talk shows were monitored. The monitors referred forty-eight (48) reports to TATT of which eight (8) required further investigation. Following TATT’s investigations, only one of these matters required the issuance of a warning to a broadcaster.
Staying in Business in the Digital Age – Traditional Broadcasting vs Social Media
Telecommunications Authority of Trinidad and Tobago’s (TATT) virtually hosted its 2023 Annual Broadcasters Forum – Staying in Business in the Digital Age –Traditional Broadcasting vs Social Media on Wednesday 13th September 2023 from 9am to noon.
Public Consultation on Interest, Demand and New Applications for Spectrum Bands destined for IMT Services Development in Costa Rica
The Embassy of the Republic of Trinidad and Tobago in Costa Rica in receipt of correspondence from the Ministry of Foreign Affairs and Workshop of Costa Rica is inviting interested parties to participate in a “Public Consultation on Interest, Demand and New Applications for Spectrum Bands Destined for IMT (International Mobile Telecommunications) Services Development in Costa Rica” facilitated through the Council Secretary of the Superintendence of Telecommunications (SUTEL) of Costa Rica.
Interested persons are invited to provide comments/feedback in accordance with the questions outlined within the invitation notice, being sure to include the relevant company and contact details, as well as any additional queries or concerns about the intended auction process.
