Aug06 Looking for Telecommunications and Broadcasting Services?
Created by TATT on 8/6/2020 9:18:00 AM
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Aug04 Consumer and Broadcasting Content Complaints Statistics
Created by TATT on 8/4/2020 11:30:00 AM
Consumer Complaints
During the period April 1, 2020 to June 30, 2020, TATT received and acted upon a total of sixty-four (64) valid consumer complaints regarding mobile, fixed line, subscription television and Internet services. Of this figure, a total of sixty (60) complaints have been resolved. This represents a resolution rate of 93.7%.
The four (4) open consumer complaints were received close to the end of June 2020 and are expected to be resolved within the coming weeks.
The consumer complaints statistics appearing in this advertisement relate to the resolution of complaints as at July 24, 2020.
TATT also received two hundred and thirteen (213) calls to our Consumer Complaints Hotline that were unrelated to the sixty- four (64) valid complaints for this period. These calls were either general enquires regarding other organisations or invalid complaints.
Invalid complaints are those that fall within at least one of the following categories:
Complaints which do not fall within TATT's purview as outlined in Section 18 (1) (m) of the Telecommunications Act- Complaints that complainants did not first lodge with the service provider
- Complaints where complainants refused to provide relevant information such as their names.
Overall, TATT had over nine hundred and thirty (930) interactions with consumers during the reporting period.
Mobile Number Portability Complaints
During this period TATT received sixty-five (65) complaints from persons experiencing difficulties having their mobile numbers ported. The number portability issue is now before the courts.
Broadcasting Content Complaints
During the period April 1, 2020 to June 30, 2020, TATT received and acted upon three (3) broadcasting content complaints. Two (2) were related to radio, whilst one (1) related to television. All broadcasting content complaints were resolved.
Click for Consumer and Broadcasting Content Complaints Statistics
Aug03 Licences Granted
Created by TATT on 8/3/2020 9:26:00 AM
Licences Granted during the period April 1 to June 30, 2020
Pursuant to Section 36 (4) of the Telecommunications Act, the Authority hereby notifies that the following licences were granted during the period April 1 to June 30, 2020.
Click for listing of licences granted
Jul23 Notice
Created by TATT on 7/23/2020 8:38:00 AM
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Jul23 Fake News
Created by TATT on 7/23/2020 12:00:00 AM
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Jul20 Students Protect Yourself & Your Future While Online
Created by TATT on 7/20/2020 2:47:00 PM
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Jul01 Stand-alone Pay TV Prices for National Concessionaires
Created by TATT on 7/1/2020 3:33:00 PM
Stand-alone Pay TV Prices for National Concessionaires in Trinidad and Tobago as at 30th June 2020
As part of the Telecommunications Authority of Trinidad and Tobago’s (the Authority) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Jul01 Fixed Voice (RESIDENTIAL ONLY) Prices for National Concessionaires
Created by TATT on 7/1/2020 3:29:00 PM
Fixed Voice (RESIDENTIAL ONLY) Prices for National Concessionaires in Trinidad and Tobago as at 30th June 2020
As part of the Telecommunications Authority of Trinidad and Tobago’s (the Authority) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Jul01 Mobile Postpaid Voice and Data Prices
Created by TATT on 7/1/2020 3:24:00 PM
Mobile Postpaid Voice and Data Prices in Trinidad and Tobago as at 30th June 2020
As part of the Telecommunications Authority of Trinidad and Tobago’s (the Authority) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Jul01 Bundled Packages
Created by TATT on 7/1/2020 3:14:00 PM
Bundled Packages as at 30th June 2020
As part of the Telecommunications Authority of Trinidad and Tobago’s (the Authority) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Jul01 Broadband Internet Prices
Created by TATT on 7/1/2020 3:09:00 PM
Broadband Internet Prices in Trinidad and Tobago as at 30th June 2020
As part of the Telecommunications Authority of Trinidad and Tobago’s (the Authority) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Jul01 Mobile Prepaid Voice and Data Prices
Created by TATT on 7/1/2020 3:02:00 PM
Mobile Prepaid Voice and Data Prices in Trinidad and Tobago as at 30th June 2020
As part of the Telecommunications Authority of Trinidad and Tobago’s (the Authority) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Jun26 Schedule of Documents for Consultation
Created by TATT on 6/26/2020 8:47:00 AM
Consultation Schedule for June to September 2020
Pursuant to the provisions of the Telecommunications Act, and in accordance with Procedures for Consultations in the Telecommunications and Broadcasting Sector of Trinidad and Tobago, the Authority hereby publishes the following document:
Consultation Schedule for the period June to September 2020
Stakeholders are guided to review this Schedule which shall be updated as the matters under consideration are addressed.
Jun10 ITU AI/ML in 5G Challenge
Created by TATT on 6/10/2020 3:40:00 PM
Interested persons are to register by 30 June 2020. The deadline for submitting problem statements is 15 June 2020. The Challenge will run throughout this year, with the “Global Round” to be concluded in October and the best solutions to be awarded at the final online conference in November or December 2020.
For any questions, please contact us at ai5gchallenge@itu.int.
Click for more information
Jun10 Consumer and Broadcasting Content Complaints Statistics
Created by TATT on 6/10/2020 2:42:00 PM
Consumer Complaints
During the period October 1, 2019 and March 31, 2020, TATT received and acted upon a total of three hundred and sixty (360) valid consumer complaints regarding mobile, fixed line, subscription television and Internet services. Of this figure, a total of three hundred and forty (340) complaints have been resolved. This represents a resolution rate of 94.4%.
Most of the twenty (2) open consumer complaints were received near the end of March 2020 and are expected to be resolved within the coming weeks.
TATT also received one hundred and sixty-five (165) invalid complaints for this period.
Invalid complaints are those that fall within at least one of the following categories:
Complaints which do not fall within TATT's purview as outlined in Section 18 (1) (m) of the Telecommunications Act- Complaints that complainants did not lodge with the service provider
- Frivolous and vexatious complaints
- Complaints where complainants refused to give their names
Overall, TATT had over two thousand, two hundred (2,200) interactions with customers during the reporting period.
Broadcasting Content Complaints
During the period October 1, 2019 and March 31, 2020, TATT received and acted upon twenty-six (26) broadcasting content complaints. Twenty (20) were related to radio, whilst six (6) related to television.
Twenty-three (23) complaints were resolved, one (1) is pending and two (2) were deemed unresolvable. The pending complaint is currently in the process of being reviewed by TATT.
Unresolved Complaints - in these instances, a long period of time had elapsed between the complaints being made and the dates of the broadcasts. Therefore, the relevant recordings could not be retrieved.
Click for Consumer and Broadcasting Content Complaints Statistics 2020
May18 TATT Celebrates World Telecommunication and Infromation Society Day 2020
Created by TATT on 5/18/2020 9:43:00 AM
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May06 Dangers of Streaming Pirated Content
Created by TATT on 5/6/2020 9:40:00 AM
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May05 Assisting People with Disabilities during Covid-19 and Beyond
Created by TATT on 5/5/2020 9:32:00 AM
COVID-19 has caused unprecedented levels of disruption for everyone as our mobility has been restricted, we are forced to stay at home and our financial situation has become uncertain. Sadly, this is the situation most people with disabilities experience every day.
Thankfully, technology has made it possible to provide solutions for our mobility challenges and for some of the difficulties people with disabilities face. The Caribbean Telecommunications Union (CTU), in collaboration with the Telecommunications Authority of Trinidad and Tobago (TATT), Digicel and the Trinidad and Tobago Association for the Hearing Impaired (TTAHI), is working with a global organisation, VTCSecure, to introduce the Caribbean Video Assistance Service (CVAS) for the Deaf and Blind, firstly to Trinidad and Tobago and then to other Caribbean countries.
Click for more information
May01 Media Release
Created by TATT on 5/1/2020 1:42:00 PM
TATT Committed to ensuring IPR compliance in the Telecommunications and Broadcasting Industry
The Authority notes that Trinidad and Tobago was listed in the watch list of the United States Trade Representative (USTR) 301 Report for 2020.
Click for more information
Apr28 Android Boxes
Created by TATT on 4/28/2020 1:40:00 PM
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Apr23 International Girls in ICT Day 2020
Created by TATT on 4/23/2020 5:06:00 PM
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Apr16 Licences Granted
Created by TATT on 4/16/2020 8:16:00 AM
Licences Granted during the period October 1, 2019 through March 31, 2020
Pursuant to Section 36 (4) of the Telecommunications Act, the Authority hereby notifies that the following licences were granted during the period October 1, 2019 to March 31, 2020.
Click for listing of licences granted
Apr16 Notice
Created by TATT on 4/16/2020 1:30:00 AM
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Apr11 Radio Frequency Test Results (Cell Site Monitoring)
Created by TATT on 4/11/2020 7:09:00 PM
Radio Frequency Field Strength Measurements for General Population Exposure recorded over the period October 1st, 2017 to September 30th, 2019.
Since its establishment in July 2004, TATT has been actively engaged in efforts to determine the strictest possible internationally acceptable limits for radiofrequency radiation from all radio transmitting equipment, including cell site, in Trinidad and Tobago and ensure providers of telecommunications abide by these strict limits.
Click for more information
Apr11 Public Advisory
Created by TATT on 4/11/2020 5:44:00 PM
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Apr09 Licences Granted
Created by TATT on 4/9/2020 10:30:00 AM
Licences Granted during the period July 1, 2019 to September 30, 2019
Pursuant to Section 36 (4) of the Telecommunications Act, the Authority hereby notifies that the following licences were granted during the period July 1, 2019 to September 30, 2019.
Click for a listing of the Licences Granted
Apr02 Public Advisory
Created by TATT on 4/2/2020 2:10:00 PM
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Mar27 TATT Goes Digital
Created by TATT on 3/27/2020 3:27:00 PM
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Mar25 Stand-alone Pay TV Prices for National Concessionnaires
Created by TATT on 3/25/2020 10:37:00 AM
Stand-alone Pay TV Prices for National Concessionaires in Trinidad and Tobago as at 24th March, 2020
As part of the Telecommunications Authority of Trinidad and Tobago’s (the Authority) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Mar25 Fixed Voice (RESIDENTIAL ONLY) Prices for National Concessionaires
Created by TATT on 3/25/2020 10:28:00 AM
Fixed Voice (RESIDENTIAL ONLY) Prices for National Concessionaires in Trinidad and Tobago as at 24th March, 2020
As part of the Telecommunications Authority of Trinidad and Tobago’s (the Authority) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Mar25 Bundled Packages
Created by TATT on 3/25/2020 10:22:00 AM
Bundled Packages in Trinidad and Tobago as at 24th March 2020
As part of the Telecommunications Authority of Trinidad and Tobago’s (the Authority) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Mar25 Broadband Internet Prices
Created by TATT on 3/25/2020 10:16:00 AM
Broadband Internet Prices in Trinidad and Tobago as at 24th March, 2020
As part of the Telecommunications Authority of Trinidad and Tobago’s (the Authority) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Mar25 Mobile Postpaid Voice and Data Prices
Created by TATT on 3/25/2020 10:07:00 AM
Mobile Postpaid Voice and Data Prices in Trinidad and Tobago as at 24th March, 2020
As part of the Telecommunications Authority of Trinidad and Tobago’s (the Authority) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Mar25 Mobile Prepaid Voice and Data Prices
Created by TATT on 3/25/2020 9:55:00 AM
Mobile Postpaid Voice and Data Prices in Trinidad and Tobago as at 24th March, 2020
As part of the Telecommunications Authority of Trinidad and Tobago’s (the Authority) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Jan29 Schedule of Documents for Consultation
Created by TATT on 1/29/2020 10:57:00 AM
Consultation Schedule for February to May 2020
Pursuant to the provisions of the Telecommunications Act, and in accordance with Procedures for Consultations in the Telecommunications and Broadcasting Sector of Trinidad and Tobago, the Authority hereby publishes the following document:
Consultation Schedule for the period February to May 2020
Stakeholders are guided to review this Schedule which shall be updated as the matters under consideration are addressed.
Jan29 Happy Data Privacy Day!
Created by TATT on 1/29/2020 10:46:00 AM
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Jan10 Condolences Dr. John Prince
Created by TATT on 1/10/2020 11:26:00 AM
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Jan03 Notice- Lifting of Moratorium FM Stations FAW
Created by TATT on 1/3/2020 1:15:00 PM
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Jan02 Stand-alone Pay TV Prices for National Concessionnaires
Created by TATT on 1/2/2020 12:26:00 PM
Stand-alone Pay TV Prices for National Concessionaires in Trinidad and Tobago as at 13th December, 2019
As part of the Telecommunications Authority of Trinidad and Tobago’s (the Authority) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Jan02 Fixed Voice (RESIDENTIAL ONLY) Prices for National Concessionaires
Created by TATT on 1/2/2020 12:23:00 PM
Fixed Voice (RESIDENTIAL ONLY) Prices for National Concessionaires in Trinidad and Tobago as at 13th December, 2019
As part of the Telecommunications Authority of Trinidad and Tobago’s (the Authority) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Jan02 Mobile Postpaid Voice and Data Prices
Created by TATT on 1/2/2020 12:20:00 PM
Mobile Postpaid Voice and Data Prices in Trinidad and Tobago as at 13th December, 2019
As part of the Telecommunications Authority of Trinidad and Tobago’s (the Authority) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Jan02 Bundled Packages
Created by TATT on 1/2/2020 12:17:00 PM
Bundled Packages in Trinidad and Tobago as at 13th December 2019
As part of the Telecommunications Authority of Trinidad and Tobago’s (the Authority) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Jan02 Broadband Internet Prices
Created by TATT on 1/2/2020 12:12:00 PM
Broadband Internet Prices in Trinidad and Tobago as at 13th December, 2019
As part of the Telecommunications Authority of Trinidad and Tobago’s (the Authority) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Jan02 Mobile Prepaid Voice and Data Prices
Created by TATT on 1/2/2020 11:46:00 AM
Mobile Prepaid Voice and Data Prices in Trinidad and Tobago as at 13th December, 2019
As part of the Telecommunications Authority of Trinidad and Tobago’s (the Authority) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Dec27 Enforcement Deadline Extended -Intellectual Property Rights Enforcement in Trinidad and Tobago
Created by Jerome Sookdeo on 12/27/2019 12:13:00 PM
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Dec19 Telecommunications and Broadcasting Industry Awards and Employee Dedicated Service Awards
Created by Jerome Sookdeo on 12/19/2019 1:53:00 PM
| |
| The Authority hosted the Telecommunications and Broadcasting Industry (TBI) Awards and its Dedicated Service Employee Awards Dinner on Saturday 7th December, 2019 at the Hyatt Regency, Trinidad. The theme of the awards event was "Celebrating Growth and Innovation". |
Dec19 Broadcast of Foreign Free-to-Air Networks in Trinidad and Tobago
Created by TATT on 12/19/2019 9:50:00 AM
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Dec10 FAQs - Broadcast of Foreign Free to Air Networks in Trinidad and Tobago
Created by TATT on 12/10/2019 2:44:00 PM
Broadcast of ABC, NBC, CBS and FOX channels in Trinidad and Tobago
The Telecommunications Authority of Trinidad and Tobago (TATT) has directed subscription television service providers operating in this country to remove free to air channels such as ABC, NBC, CBS and FOX from their lineup. Enforcement action will commence from Wednesday 1st January, 2020.
Click for more information
Dec05 Additional Spectrum to Enhance Mobile Broadband Services
Created by TATT on 12/5/2019 9:41:00 AM
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Oct11 Public Advisory
Created by TATT on 10/11/2019 4:16:00 PM
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Oct04 Fixed Voice (RESIDENTIAL ONLY) Prices for National Concessionaires
Created by TATT on 10/4/2019 9:24:00 AM
Fixed Voice (RESIDENTIAL ONLY) Prices for National Concessionaires in Trinidad and Tobago as at September 30th, 2019
As part of the Telecommunications Authority of Trinidad and Tobago’s (TATT) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Oct04 Mobile Postpaid Voice and Data Prices
Created by TATT on 10/4/2019 9:22:00 AM
Mobile Postpaid Voice and Data Prices in Trinidad and Tobago as at September 30th, 2019
As part of the Telecommunications Authority of Trinidad and Tobago’s (TATT) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Oct04 Bundled Packages
Created by TATT on 10/4/2019 9:20:00 AM
Bundled Packages in Trinidad and Tobago as at September 30th, 2019
As part of the Telecommunications Authority of Trinidad and Tobago’s (TATT) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Oct04 Broadband Internet Prices
Created by TATT on 10/4/2019 9:16:00 AM
Broadband Internet Prices in Trinidad and Tobago as at September 30th, 2019
As part of the Telecommunications Authority of Trinidad and Tobago’s (TATT) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Oct04 Mobile Prepaid Voice and Data Prices
Created by TATT on 10/4/2019 9:11:00 AM
Mobile Prepaid Voice and Data Prices in Trinidad and Tobago as at September 30th, 2019
As part of the Telecommunications Authority of Trinidad and Tobago’s (TATT) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Oct04 Stand-alone Pay TV Prices for National Concessionnaires
Created by TATT on 10/4/2019 9:04:00 AM
Stand-alone Pay TV Prices for National Concessionaires in Trinidad and Tobago as at September 30th, 2019
As part of the Telecommunications Authority of Trinidad and Tobago’s (TATT) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Oct02 You Dont Know What You Dont' Know (YDKWYDK)
Created by TATT on 10/2/2019 12:34:00 PM
Ragoo, Tony and Friends remind us of the information they gave us over the last five months, in the Authority's You Don't Know What You Don't Know newspaper advertisements.
Sep13 Schedule of Documents for Consultation
Created by tatthost on 9/13/2019 12:00:00 AM
Revised Consultation Schedule
Consultation Schedule for August to September 2019
Pursuant to the provisions of the Telecommunications Act, and in accordance with Procedures for Consultations in the Telecommunications and Broadcasting Sector of Trinidad and Tobago, the Authority hereby publishes the following document:
Consultation Schedule for the period August to September 2019
Stakeholders are guided to review this Schedule which shall be updated as the matters under consideration are addressed.
Sep12 You Don't Know What You Don't Know (YDKWYDK)
Created by tatthost on 9/12/2019 10:59:00 AM
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Sep06 Licences Granted
Created by tatthost on 9/6/2019 11:00:00 AM
Licences Granted during the period April 1, 2019 to June 30, 2019
Pursuant to Section 36 (4) of the Telecommunications Act, the Authority hereby notifies that the following licences were granted during the period April 1, 2019 to June 30, 2019.
Click for a listing of the Licences Granted
Sep05 Terms and Conditions
Created by tatthost on 9/5/2019 11:02:00 AM
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Aug29 Mobile Number Portability
Created by tatthost on 8/29/2019 11:03:00 AM
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Aug20 Mobile Number Portability
Created by tatthost on 8/20/2019 11:03:00 AM
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Aug14 TATT's Consumer Complaint Process
Created by tatthost on 8/14/2019 11:04:00 AM
Read More..
Aug13 Bundled Packages
Created by tatthost on 8/13/2019 11:20:00 AM
Bundled Packages in Trinidad and Tobago as at 30th June, 2019
As part of the Telecommunications Authority of Trinidad and Tobago’s (TATT) mandate to promote and protect the interests of consumers, TATT has published a price schedule to improve consumer awareness. TATT continues to monitor price changes and will update price schedules intermittently.
Click for more information
Read More..
Aug13 Fixed Voice (RESIDENTIAL ONLY) Prices for National Concessionaires
Created by tatthost on 8/13/2019 11:20:00 AM
Fixed Voice (RESIDENTIAL ONLY) Prices for National Concessionaires in Trinidad and Tobago as at 30th June, 2019
As part of the Telecommunications Authority of Trinidad and Tobago’s (TATT) mandate to promote and protect the interests of consumers, TATT has published a price schedule to improve consumer awareness. TATT continues to monitor price changes and will update price schedules intermittently.
Click for more information
Read More..
Aug13 Mobile Prepaid Voice and Data Prices
Created by tatthost on 8/13/2019 11:10:00 AM
Mobile Prepaid Voice and Data Prices in Trinidad and Tobago as at 30th June, 2019
As part of the Telecommunications Authority of Trinidad and Tobago’s (TATT) mandate to promote and protect the interests of consumers, TATT has published a price schedule to improve consumer awareness. TATT continues to monitor price changes and will update price schedules intermittently.
Click for more information
Read More..
Aug13 Mobile Postpaid Voice and Data Prices
Created by tatthost on 8/13/2019 11:09:00 AM
Mobile Postpaid Voice and Data Prices in Trinidad and Tobago as at 30th June, 2019
As part of the Telecommunications Authority of Trinidad and Tobago’s (TATT) mandate to promote and protect the interests of consumers, TATT has published a price schedule to improve consumer awareness. TATT continues to monitor price changes and will update price schedules intermittently.
Click for more information
Read More..
Aug13 Stand-alone Pay TV Prices for National Concessionaires
Created by tatthost on 8/13/2019 11:07:00 AM
Stand-alone Pay TV Prices for National Concessionaires in Trinidad and Tobago as at June 30th, 2019
As part of the Telecommunications Authority of Trinidad and Tobago’s (TATT) mandate to promote and protect the interests of consumers, TATT has published a price schedule to improve consumer awareness. TATT continues to monitor price changes and will update price schedules intermittently.
Click for more information
Aug13 Broadband Internet (RESIDENTIAL ONLY) Prices
Created by tatthost on 8/13/2019 11:05:00 AM
Broadband Internet (RESIDENTIAL ONLY) Prices in Trinidad and Tobago as at 30th June, 2019
As part of the Telecommunications Authority of Trinidad and Tobago’s (TATT) mandate to promote and protect the interests of consumers, TATT has published a price schedule to improve consumer awareness. TATT continues to monitor price changes and will update price schedules intermittently.
Click for more information
Aug07 TATT's Consumer Complaint Process
Created by tatthost on 8/7/2019 11:21:00 AM
Read More..
Jul24 Fair Usage Policy - You have a Choice
Created by tatthost on 7/24/2019 11:22:00 AM
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Jul18 The Truth About Unlimited Mobile Plans and Fair Usage Policies
Created by tatthost on 7/18/2019 11:23:00 AM
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Jul10 Is Your Unlimited Data Plan Really Unlimited?
Created by tatthost on 7/10/2019 11:24:00 AM
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Jul04 Understanding Unlimited Mobile Data Plans
Created by tatthost on 7/4/2019 11:25:00 AM
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Jun06 Your World without ICTs
Created by tatthost on 6/6/2019 11:27:00 AM
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Jun06 The Beauty of Choice
Created by tatthost on 6/6/2019 11:26:00 AM
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Jun04 Prices in Trinidad and Tobago as at 01st March, 2019
Created by tatthost on 6/4/2019 11:28:00 AM
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May21 Decision on Dispute between the TSTT and Trico Industries Limited
Created by tatthost on 5/21/2019 11:29:00 AM
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May09 Lincences Granted
Created by tatthost on 5/9/2019 11:33:00 AM
Licences Granted during the period January 1st 2019 to March 31st 2019
Pursuant to Section 36 (4) of the Telecommunications Act, the Authority hereby notifies that the following licences were granted during the period January 1st 2019 to March 31st 2019.
Click for a listing of the Licences Granted
Apr12 Notice - Grant of a Concession
Created by tatthost on 4/12/2019 11:34:00 AM
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Mar22 Consumer and Broadcast Complaints Statistics 2018
Created by tatthost on 3/22/2019 11:35:00 AM
Consumer Complaints
During the period July 1st 2018, to September 30th 2018, TATT received and acted upon a total of one hundred and forty-six (146) consumer complaints regarding mobile, fixed line, subscription television and Internet services. Of this figure, a total of one hundred and thirty-four (134) complaints have been resolved as at March 6, 2019.
Most of the twelve (12) open consumer complaints were received near the end of September 2018 and are expected to be resolved within the coming weeks.
Overall, TATT had one thousand, one hundred and four (1104) interactions with customers during the reporting period.
Broadcast Content Complaints
During the same period, TATT received and acted upon twelve (12) broadcast content complaints. Ten (10) were related to radio, whilst two (2) related to television. Ten (10) of the twelve (12) complaints were resolved. The other two (2) complaints received were considered invalid for the following reasons:
| (i) |
One of those complaints was made after a significant amount of time had elapsed subsequent to the date of the broadcast; and outside the retention period of the recording. |
| (ii) |
In the other instance, details provided by the complainant proved to be inconsistent with the broadcast. |
Click for Consumer and Broadcast Complaints Statistics
Mar13 Notice
Created by tatthost on 3/13/2019 11:36:00 AM
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Feb06 Licences Granted
Created by tatthost on 2/6/2019 11:37:00 AM
Licences Granted during the period October 1st 2018 to December 31st 2018
Pursuant to Section 36 (4) of the Telecommunications Act, the Authority hereby notifies that the following licences were granted during the period October 1st 2018 to December 31st 2018.
Click for a listing of the Licences Granted
Jan31 Public Notice
Created by tatthost on 1/31/2019 11:38:00 AM
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Jan21 Updated 2019 Public Statement of the Telecommunications Authority of Trinidad and Tobago
Created by tatthost on 1/21/2019 11:38:00 AM
Government of the Republic of Trinidad and Tobago, Updated 2019 Public Statement of the Authority in compliance with sections 7, 8 and 9 of the Freedom of Information Act (FOIA) 1999
The Authority is required by law to publish and annually update the statements which list the documents and information generally available to the public.
Click for more information
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Jan14 Stand-Alone Pay TV Services
Created by tatthost on 1/14/2019 11:39:00 AM
Stand-Alone Pay TV Services as at 1st October, 2018
As part of the Authority's mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Nov14 Mobile Prepaid Voice and Data Prices
Created by tatthost on 11/14/2018 4:32:00 PM
Mobile Prepaid Voice and Data Prices as at 1st October, 2018
As part of the Authority's mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Read More..
Nov14 Mobile Postpaid Voice and Data Prices in Trinidad and Tobago
Created by tatthost on 11/14/2018 12:08:00 PM
Mobile Postpaid Voice and Data Prices in Trinidad and Tobago as at 1st October, 2018
As part of the Authority's mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
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Nov14 Residential Fixed Voice prices in Trinidad and Tobago
Created by tatthost on 11/14/2018 11:42:00 AM
Fixed Voice (RESIDENTIAL ONLY) Prices in Trinidad and Tobago as at 1st October, 2018
As part of the Authority's mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Nov14 Bundled Packages
Created by tatthost on 11/14/2018 11:41:00 AM
Bundled Packages as at 1st October, 2018
As part of the Authority's mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Nov14 Residential Broadband Internet Prices in Trinidad and Tobago
Created by tatthost on 11/14/2018 11:40:00 AM
Broadband Internet (RESIDENTIAL ONLY) Prices in Trinidad and Tobago as at 01st October, 2018
As part of the Authority's mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Aug17 Bundled Packages
Created by tatthost on 8/17/2018 12:13:00 PM
The Authority's mandate includes promoting and protecting the interests of consumers as well as improving consumer awareness. The Authority has published a price schedule entitled Bundled Packages as at August 1, 2018.
The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Aug17 Stand-Alone Pay TV Services
Created by tatthost on 8/17/2018 12:12:00 PM
The Authority's mandate includes promoting and protecting the interests of consumers as well as improving consumer awareness. The Authority has published a price schedule entitled Stand-Alone Pay TV Services as at August 1, 2018.
The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information
Aug08 Pirate and be Pirated
Created by tatthost on 8/8/2018 12:14:00 PM
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Jul31 Customer Advisory
Created by tatthost on 7/31/2018 12:15:00 PM
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Jun13 Protect your Children From Online Sexual Predators!
Created by tatthost on 6/13/2018 12:15:00 PM
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Jun06 Phishing, Identity Theft and Email Scams
Created by tatthost on 6/6/2018 12:16:00 PM
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May24 Licences Granted
Created by tatthost on 5/24/2018 12:17:00 PM
Licences Granted during the period January 1st 2018 to March 31st 2018
Pursuant to Section 36 (4) of the Telecommunications Act, the Authority hereby notifies that the following licences were granted during the period January 1st 2018 to March 31st 2018.
Click for a listing of the Licences Granted
May10 Making Calls to International Destinations
Created by tatthost on 5/10/2018 12:19:00 PM
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