Announcements

The Telecommunications Authority of Trinidad and Tobago (TATT) joins the international community in celebrating World Consumer Rights Day (WCRD), commemorated annually on 15th March to raise awareness of consumer rights, and consumer protection and empowerment.

This year’s theme, “Empowering Consumers through Clean Energy Transitions”, puts the spotlight on the role mobile technology consumers can play to reduce carbon emissions.

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Public Consultation on Interest, Demand and New Applications for Spectrum Bands destined for IMT Services Development in Costa Rica

The Embassy of the Republic of Trinidad and Tobago in Costa Rica in receipt of correspondence from the Ministry of Foreign Affairs and Workshop of Costa Rica is inviting interested parties to participate in a "Public Consultation on Interest, Demand and New Applications for Spectrum Bands Destined for IMT (International Mobile Telecommunications) Services Development in Costa Rica" facilitated through the Council Secretary of the Superintendence of Telecommunications (SUTEL) of Costa Rica.

Interested persons are invited to provide comments/feedback in accordance with the questions outlined within the invitation notice, being sure to include the relevant company and contact details, as well as any additional queries or concerns about the intended auction process.

The Authority has published the following documents:

Technical Standards for Wireless Networks
Appendix I: Decisions on Recommendations (DORs) Matrix from Second Consultation Round on Technical Standards for Wireless Networks

Tentative Consultation Schedule for October 2022 to September 2023

Consumer Complaints

During the period 1st July 2022 and 30th September 2022, TATT received and acted upon three hundred and seventy (370) valid consumer complaints regarding mobile, fixed line, subscription television, Internet services, data services and bundled packages. Three hundred and three (303) or 81.8% of these complaints were either resolved or closed by TATT.

Broadcasting Content Complaint

During the same period, TATT received and acted upon five (5) broadcasting content complaints. Four (4) were related to radio, whilst the other one (1) was related to television.

Four (4) of the five complaints were resolved whilst the other one (1) was considered invalid as it was not in relation to Concession Condition D9.

Talk Show Monitoring Programme

For this period, five (5) radio talk shows and two (2) television talk shows were monitored and a total of sixty-eight (68) reports were received. The Authority further investigated thirty-three (33) of these matters. All other matters did not require further action or investigation by the Authority as the content was found to be of an appropriate standard for broadcast.

Click for Page 1 of the Full Report on Consumer and Broadcasting Content Complaints received for the period 1st July 2022 to 30th September 2022.

Click for Page 2 of the Full Report on Consumer and Broadcasting Content Complaints received for the period 1st July 2022 to 30th September 2022.

Bundled Packages as of 30th September 2022

As part of the Telecommunications Authority of Trinidad and Tobago’s (the Authority) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.

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Dr. Kim Mallalieu, Deputy Chairman of the Board of the Telecommunications Authority of Trinidad and Tobago (TATT) addressed students, parents and university officials at a cheque distribution ceremony for TATT’s Bursaries for Tertiary Students initiative. The event took place on, Friday 23rd September 2022, at the Authority’s Barataria office.

Mrs. Cynthia Reddock Downes, TATT’s Chief Executive Officer also spoke at the event, where the first tranche of cheques, each valued at $10,000.00, were distributed to twelve students. These twelve students would have met specific criteria, including high GPAs, as outlined in an agreement signed by TATT and the College of Science Technology and Applied Arts of Trinidad and Tobago, The University of the West Indies, and the University of Trinidad and Tobago, on July 1st, 2022.

The Board of the Authority agreed to provide bursaries to two female and two male students attending these state-owned tertiary institutions, at the start of the 2022/2023 and 2023/2024 academic years, with a view to expanding and encouraging the development of this country’s cadre of ICT professionals, as this the country embraces digital transformation.

This initiative is in alignment with Development Theme 1 of the Government of the Republic of Trinidad and Tobago’s Vision 2030 National Development Strategy (2016-2030) – Putting People First: Nurturing Our Greatest Asset. Goal 7 of Development Theme 1 envisions this country possessing “a modern, relevant education and training system”.

Recipients from COSTAATT	Recipients from UTT	Recipients from UWI

Click for Opening Remarks by Mrs. Cynthia Reddock-Downes, TATT Chief Executive Officer

Click for Address by Dr. Kim Mallalieu, Deputy Chairman of the Board of TATT

Click for Registration Form for Class Licence Devices (R-CL)

Click for Schedule of Devices Eligible for Use Under a Class Licence

TATT Approves the First Geolocation Database Administrator for White Space Devices in Trinidad and Tobago and the Region

Mrs. Cynthia Reddock-Downes, the Telecommunications Authority of Trinidad and Tobago’s (TATT) Chief Executive Officer (second from left), and Mr. Elvin Bain, Managing Director of Any Connect Limited (third from left), on Tuesday 5th July 2022, signed an agreement, approving the first geolocation database administrator for White Space Devices (WSDs) in Trinidad and Tobago and the Region.

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Dis is How We Connect!

TTWiFi is an initiative of the Government of the Republic of Trinidad and Tobago (GoRTT) to provide free Wi-Fi access to the public. It is part of the government's vision to provide free and easy access to broadband Internet in public spaces. This initiative is intended to facilitate enhanced productivity, as well as access to government services.

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Universal Service Implementation Report June 2022 to May 2024

The Telecommunications Authority of Trinidad and Tobago (the Authority) was established in 2004 as the agency responsible for managing the telecommunications and broadcasting sectors in Trinidad and Tobago. The Authority has been charged with the mandate of promoting universal service in Trinidad and Tobago and has published the following report.

Universal Service Implementation Report June 2022 to May 2024

Click for Digital Inclusion Survey 2021