Announcements

During our recent calls to concessionaires with regard to their submissions for the TBI Awards, TATT received a number of requests for an extension of the deadline for submitting nominations, amongst other queries.

Concessionaires are hereby advised of the following responses to those queries:

1.    Extension of the Deadline
          a.    An extension is being granted to all concessionaires to submit their nominations by Friday, November 15, 2019 to
                 awards@tatt.org.tt

          b.    No further extension can be granted since the only available date for hosting the awards ceremony is Saturday,
                 December 7, 2019 and there is a two-week minimum timeframe for the independent panel of expert judges to
                 deliberate.

2.    Who can Submit
          a.    All concessionaires of telecommunications and broadcasting services can submit.  As a rule of thumb, the awards
                 categories are based on the concessionaires’ service offerings in the telecommunications and/or broadcasting
                 sectors and do not include other business operations that are not regulated by TATT.  Each category has its
                 guiding principles and submissions should be made in accordance with these. 

3.    Testimonials
          a.    TATT will allow audio and video testimonials. In the case of audio, such testimonials shall be no longer than two
                 minutes and should be submitted via a small file not exceeding 10Mb, in an easily readable format such as
                 MP3/MP4; in the case of video, a link to a downloadable  showreel of not more than two minutes’ footage should
                 be submitted.

          b.    The video link and audio files are to be submitted by email to the TBI Awards email account: awards@tatt.org.tt.

          c.    You may submit no more than one audio or video testimonial per entry and, if a video testimonial is used, you are
                  allowed to submit only one written testimonial for that entry, which should not exceed three pages.

          d.    Social media endorsements will be accepted as a part of your testimonials.

          e.    Where a broadcasting concessionaire is making a submission under any category and wishes to combine evidence
                  of their contribution across various programmes, to better showcase their contribution, they may do so. The
                  same is applicable to Telecommunications concessionaires.

TATT warmly thanks all concessionaires for their interest and participation in the TBI Awards initiative.

Fixed Voice (RESIDENTIAL ONLY) Prices for National Concessionaires in Trinidad and Tobago as at September 30th, 2019

As part of the Telecommunications Authority of Trinidad and Tobago’s (TATT) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.

Click for more information

Mobile Postpaid Voice and Data Prices in Trinidad and Tobago as at September 30th, 2019

As part of the Telecommunications Authority of Trinidad and Tobago’s (TATT) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.

Click for more information

Bundled Packages in Trinidad and Tobago as at September 30th, 2019

As part of the Telecommunications Authority of Trinidad and Tobago’s (TATT) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.

Click for more information

Broadband Internet Prices in Trinidad and Tobago as at September 30th, 2019

As part of the Telecommunications Authority of Trinidad and Tobago’s (TATT) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.

Click for more information

Mobile Prepaid Voice and Data Prices in Trinidad and Tobago as at September 30th, 2019

As part of the Telecommunications Authority of Trinidad and Tobago’s (TATT) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.

Click for more information

Stand-alone Pay TV Prices for National Concessionaires in Trinidad and Tobago as at September 30th, 2019

As part of the Telecommunications Authority of Trinidad and Tobago’s (TATT) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.

Click for more information

Ragoo, Tony and Friends remind us of the information they gave us over the last five months, in the Authority's You Don't Know What You Don't Know newspaper advertisements.

The Authority invites comments on an Application for Concession from Liming Monkey Limited

Pursuant to Section 21 (3) of the Telecommunications Act, Chapter 47:31, the Authority hereby notifies the public that it has received
and is reviewing an application for Concession from Liming Monkey Limited.

Comments on and objections to this application may be submitted to the Authority on or before January 31st, 2016 and should be addressed to:

The Corporate Secretary
Telecommunications Authority
of Trinidad and Tobago
#5 Eighth Avenue Extension
off Twelfth Street
Barataria
Tel: (868) 675-8288
Fax: (868) 674-1055
Website: www.tatt.org.tt
Email: corporatesecretary@tatt.org.tt

Click for more information

Revised Consultation Schedule

Consultation Schedule for August to September 2019

Pursuant to the provisions of the Telecommunications Act, and in accordance with Procedures for Consultations in the Telecommunications and Broadcasting Sector of Trinidad and Tobago, the Authority hereby publishes the following document:

Consultation Schedule for the period August to September 2019

Stakeholders are guided to review this Schedule which shall be updated as the matters under consideration are addressed.

Licences Granted during the period April 1, 2019 to June 30, 2019

Pursuant to Section 36 (4) of the Telecommunications Act, the Authority hereby notifies that the following licences were granted during the period April 1, 2019 to June 30, 2019.

Click for a listing of the Licences Granted

Stand-alone Pay TV Prices for National Concessionaires in Trinidad and Tobago as at June 30th, 2019

As part of the Telecommunications Authority of Trinidad and Tobago’s (TATT) mandate to promote and protect the interests of consumers, TATT has published a price schedule to improve consumer awareness. TATT continues to monitor price changes and will update price schedules intermittently.

Click for more information

Broadband Internet (RESIDENTIAL ONLY) Prices in Trinidad and Tobago as at 30th June, 2019

As part of the Telecommunications Authority of Trinidad and Tobago’s (TATT) mandate to promote and protect the interests of consumers, TATT has published a price schedule to improve consumer awareness. TATT continues to monitor price changes and will update price schedules intermittently.

Click for more information

As part of the Telecommunications Authority of Trinidad and Tobago’s (the Authority) mandate to promote and protect the interests of consumers, the Authority has published the following price schedules to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.

Mobile Prepaid Voice and Data Prices in Trinidad and Tobago as at March, 2019

Bundled Packages as at March, 2019

Fixed Voice (RESIDENTIAL ONLY) prices for national concessionaires in Trinidad and Tobago as at March, 2019

Stand-alone Pay TV prices for national concessionaires in Trinidad and Tobago as at March, 2019

Mobile Postpaid Voice and Data Prices in Trinidad and Tobago as at March, 2019

In the matter of Arbitration between TSTT (Complainant) and Trico (Respondent) the following Decision has been made

Decision on Dispute in the Matter of an Arbitration pursuant to Section 82 of the Telecommunications Act 2001 and held at the Telecommunications Authority of Trinidad and Tobago between the Telecommunications Services of Trinidad and Tobago (TSTT) and Trico Industries Limited

Licences Granted during the period January 1st 2019 to March 31st 2019

Pursuant to Section 36 (4) of the Telecommunications Act, the Authority hereby notifies that the following licences were granted during the period January 1st 2019 to March 31st 2019.

Click for a listing of the Licences Granted

Consumer Complaints

During the period July 1st 2018, to September 30th 2018, TATT received and acted upon a total of one hundred and forty-six (146) consumer complaints regarding mobile, fixed line, subscription television and Internet services. Of this figure, a total of one hundred and thirty-four (134) complaints have been resolved as at March 6, 2019.

Most of the twelve (12) open consumer complaints were received near the end of September 2018 and are expected to be resolved within the coming weeks.

Overall, TATT had one thousand, one hundred and four (1104) interactions with customers during the reporting period.


Broadcast Content Complaints

During the same period, TATT received and acted upon twelve (12) broadcast content complaints. Ten (10) were related to radio, whilst two (2) related to television. Ten (10) of the twelve (12) complaints were resolved. The other two (2) complaints received were considered invalid for the following reasons:

Click for Consumer and Broadcast Complaints Statistics

Licences Granted during the period October 1st 2018 to December 31st 2018 

Pursuant to Section 36 (4) of the Telecommunications Act, the Authority hereby notifies that the following licences were granted during the period October 1st 2018 to December 31st 2018.

Click for a listing of the Licences Granted

Stand-Alone Pay TV Services as at 1st October, 2018

As part of the Authority's mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.

Click for more information

Fixed Voice (RESIDENTIAL ONLY) Prices in Trinidad and Tobago as at 1st October, 2018

As part of the Authority's mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.

Click for more information

Bundled Packages as at 1st October, 2018

As part of the Authority's mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.

Click for more information

Broadband Internet (RESIDENTIAL ONLY) Prices in Trinidad and Tobago as at 01st October, 2018


As part of the Authority's mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.

Click for more information

The Authority's mandate includes promoting and protecting the interests of consumers as well as improving consumer awareness. The Authority has published a price schedule entitled Bundled Packages as at August 1, 2018.

The Authority continues to monitor price changes and will update price schedules intermittently.

Click for more information

The Authority's mandate includes promoting and protecting the interests of consumers as well as improving consumer awareness. The Authority has published a price schedule entitled Stand-Alone Pay TV Services as at August 1, 2018.

The Authority continues to monitor price changes and will update price schedules intermittently.

Click for more information

Licences Granted during the period January 1st 2018 to March 31st 2018 

Pursuant to Section 36 (4) of the Telecommunications Act, the Authority hereby notifies that the following licences were granted during the period January 1st 2018 to March 31st 2018.

Click for a listing of the Licences Granted

As part of the Telecommunications Authority of Trinidad and Tobago’s (the Authority) mandate to promote and protect the interests of consumers, the Authority has published a price schedule to improve consumer awareness. The Authority continues to monitor price changes and will update price schedules intermittently.
Click for more information

Report on Consumer Complaints received by the Telecommunications Authority of Trinidad and Tobago (TATT) from October 1st, 2017 to December 31st, 2017

During the period October 1st, 2017 to December 31st, 2017, TATT received and acted upon a total of one hundred and seventy- five (175) complaints regarding mobile, fixed line, subscription television and Internet services. Of this figure, a total of one hundred and thirty-eight (138) complaints have been resolved.

The majority of the thirty-seven (37) open complaints were received near the end of December 2017 and are expected to be resolved within the coming weeks.

Overall, TATT had over six hundred and sixty-eight (668) interactions with customers during the reporting period.

The statistics below relate to the resolution of complaints as at March 7th, 2018.
Click for Consumer Complaints Statistics

Licences Granted during the period October 1st 2017 to December 31st 2017

Pursuant to Section 36 (4) of the Telecommunications Act, the Authority hereby notifies that the following licences were granted during the period October 1st 2017 to December 31st 2017.

Click for a listing of the Licences Granted

Licences Granted during the period July 1, 2017 to September 30, 2017

Pursuant to Section 36 (4) of the Telecommunications Act, the Authority hereby notifies that the following licences have been granted during the period July 1st, 2017 to September 30th, 2017.

Click for a listing of the Licences Granted

Notice to Promoters of Concerts, Sporting Events, Carnival Shows, Fetes and Parade of Carnival Bands who use Spectrum to Broadcast

The Authority requires that you first obtain a Special Event License, issued by TATT before these events are transmitted or broadcasted.

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Consultation Schedule for July to September 2017

Pursuant to the provisions of the Telecommunications Act, and in accordance with Procedures for Consultations in the Telecommunications and Broadcasting Sector of Trinidad and Tobago, the Authority hereby publishes the following document:

Consultation Schedule for the period July to September 2017

Stakeholders are guided to review this Schedule which shall be updated as the matters under consideration are addressed.

Standard Residential Fixed Broadband Internet Prices (Not Bundles) in Trinidad and Tobago as at October 14, 2016

Pursuant to Section C4 b of the Concession Agreement held between the Authority and all Public Telecommunications Service providers "concessionaires", minimum tariff publication requirements include:

• a. Placing a copy in a publicly accessible part of the principal place of business in    Trinidad and Tobago of the concessionaire, and all other business places  of the concessionaire where business with the public is transacted;

• b. Making the tariffs available, and easily accessible, on any public website maintained by the concessionaire; and,

• c. Providing a copy to any person who requests it. The concessionaire may levy a charge of no more than the reasonable cost of printing and sending the copy to the person requesting.

Click for listing

Source Info:
http://www.digicelgroup.com/tt/en/play/our-services/fibre-internet.html
http://www.gd.tt/broadband-internet/
http://www.blinkbroadband.tt/residential-packages
http://airlinktt.com/high-speed-internet/
https://discoverflow.co/trinidad/internet/broadband-rates-packages
http://www.massycommunications.com/
http://www.diversifiedtechltd.com/#!internetsolutions/c1x0u
http://rvrnetworks.com/residential%20internet.html

Application for change of control of Columbus Networks International (Trinidad) Limited and Columbus Communications Trinidad Limited through the acquisition of Columbus International Inc. (“Columbus Inc.”) by Cable & Wireless Communications plc (“CWC”)

The Authority makes this release further to its previous releases dated 12th March 2015 and 26th March 2015 and consequent upon the receipt of an application received from Columbus Communications Trinidad Limited (CCTL) trading as “Flow” and Columbus Networks International (Trinidad) Limited (CNITL) on November 26th and 27th, 2014 for approval of a change of control resulting from a proposed acquisition of its parent company Columbus International Inc. by Cable and Wireless plc (CWC).

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Licences Granted

Pursuant to section 36(4) of the Telecommunications Act Chap 47:31, the Authority hereby notifies that they have granted licences for the period January 1, 2016 to June 30, 2016.

Click for a listing of the licences granted

The Authority wishes to advise the public that Mobile Number Portability has been delayed and would not be available on July 1, 2016 as previously published.

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Mobile Number Portability (MNP) was not commercially launched on March 31st, 2016

The Authority wishes to advise consumers that mobile to mobile number portability (MNP) was not commercially launched on
March 31st, 2016 as previously announced.

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Prices of Telecommunications Services,

and reduction in VAT, 2016

More Affordable Services!

The Telecommunications Authority of Trinidad and Tobago wishes to advise that all consumers of public telecommunications and broadcasting services should now be benefiting from decreases in the prices of these services, to the full extent of the reduction in Value Added Tax (VAT) which came into effect on 1^st February 2016.

Ensure you know whether the advertised price is

VAT Inclusive or VAT Exclusive!

All Operators have been directed by the Telecommunications Authority of Trinidad and Tobago to publish VAT Inclusive Prices (at 12.5% VAT) on its website, information brochures and places of business so that consumers are better informed and can therefore make rational choices.

Telecommunications Authority of Trinidad and Tobago

Website: www.tatt.org.tt

Complaints Hotline: 800 - 8288

Email: info@tatt.org.tt

Number Portability will soon be available to mobile and fixed line telephone customers in Trinidad and Tobago

Click for more information

More Choice is Coming to Telephone Users in Trinidad and Tobago

The Telecommunications Authority of Trinidad and Tobago advises that on Tuesday 16th February, 2016, Telephone Service Providers will meet at the Authority's Head Office in Barataria to sign a contract with porting provider Porting XS of the Netherlands, that will make mobile number portability a reality in Trinidad and Tobago from March 31st, 2016.

Click for more information

Licences Granted during the period October 1, 2014 to September 30, 2015

Pursuant to Section 34 (4) of the Telecommunications Act 2001, the Authority hereby notifies that it has granted the following licences for the period October 1st, 2014 to September 30th, 2015.

Click for a listing of the Licences Granted

The Authority publishes the results of the 2014-2015 Radio-Frequency Radiation Test

Since its establishment in July 2004, the Telecommunications Authority of Trinidad and Tobago (TATT) has been actively engaged in
efforts to determine the strictest possible internationally acceptable limits for radio-frequency radiation from all radiotransmitting
equipment, including cell sites, in Trinidad and Tobago and ensure providers of telecommunications services abide by these strict limits.

To ensure all providers of mobile telephone services, who are operators of licenced radiotramsmitting equipment, abide by these strict standards, TATT engages in a continuous programme of measuring and recording radio-frequency radiation emissions from cellular towers throughout the country and the results are published in the newspapers.

The measurements recorded are for 150 cell sites and are between 91 and 42 500 times lower than the interim maximum permissible exposure limit set by TATT.

Click for the results of the radio-frequency field strength measurements for the period October 1st, 2014 to September 30th, 2015

Publication of VAT Inclusive Prices

The Telecommunications Authority of Trinidad and Tobago wishes to advise that the publication of prices for telecommunications goods and services are currently not standardized in respect of the publication of Value Added Tax (VAT).

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The Telecommunications Authority of Trinidad and Tobago (TATT) wishes to advise that the following Regulations are now in force:

Legal Notice No.63 of 2015, The Telecommunications (Universal Service) Regulations 2015

Legal Notice No.64 of 2015, The Telecommunications (Accounting Separation) Regulations 2015

Pursuant to Section 34 (4) of the Telecommunications Act 2001, the Telecommunications Authority of Trinidad and Tobago hereby has published the following document identifying licences granted for the period October 1st 2013 to September 30th 2014.

Licences Granted - October 1, 2013  to September 30, 2014

The Authority has published the following document:

List of Concessions Granted   - July 1, 2004 - September 30, 2014

In 2013 the Telecommunications Authority of Trinidad and Tobago (the Authority) conducted its second digital divide survey. 

Click for Digital Divide Survey report